menu live chat
Live Chat

Contact

Call Free on
0800 224 8149

Option 1 Workshop and Technical Advice

Option 2 Sales

Option 3 Breakdown recovery

Option 4 General Enquires

Option 5 Accounts

Option 6 Platinum Plus Club

In the event of a breakdown and you need assistance taking your product home please call Autohome on 0800 072 4041
If youy need to put in an insurance claim please call Mark Bates LTD on 01476 591104
Email office@mobilityconnect.co.uk

Complaints
Our aim is always to provide our customers with a first class service; however we are aware that, occasionally, it is possible that we may fail to meet your expectation. If for any reason we have not met your expectations, let us know as soon as possible, by calling out main office telephone 01524 413922, or write to Complaints Manager, Mobility Connect LTD, 269 Marine Road Central, Morecambe, Lancs, LA4 5BX, or email: complaints@mobilityconnect.co.uk .

If you are not happy with our response, you may be eligible to refer your complaint to the Financial Ombudsman Service (FOS) for an independent assessment and opinion.
The FOS consumer Helpline is on 0800 023 4567 or 0300 123 9123. Alternatively you can contact them at Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square, London, E14 9SR. www.financial-ombudsman.org.uk.

A full copy of our complaints procedure is available on request.

platinum plus

our platinum plus club

Piece of mind is the most important thing when owning a mobility product, especially if it provides you with independence. We at Mobility Connect LTD understand this and with that in mind have designed a brand new package just for you.

...the package that protects you

Click here for your lifetime warranty